Sometimes, people need support to stay well and independent, through life’s changes.
Welcome to Wellbeing Lincs
Wellbeing Lincs is accepting referrals for the Lincolnshire Wellbeing Service. To make a referral please call 01522 782140. To find out more information, on how our service delivery has changed for 2025 please visit Wellbeing Lincs | Lincolnshire
Wellbeing Lincs is a countywide service, funded by Lincolnshire County Council supporting adults across Lincolnshire to achieve confident, fulfilled and independent living through a range of service elements and support.
It offers a helping hand through life’s changes, which might include:
maintaining a safe and warm home environment
finding appropriate small aids, or pieces of equipment and fitting them, or making minor alterations
supporting people to manage their homes and improving their life skills
managing household budgets
improving digital skills and the use of technology
helping those who live with a combination of long-term conditions to maintain or improve quality of life
help to find and stay in education, training, or work
building a better support network, social life, or volunteer work
A countywide service, Wellbeing Lincs delivers an equitable service for eligible individuals, across Lincolnshire.
Wellbeing Lincs responds promptly and professionally, providing support and guidance tailored to your specific needs wherever you live in Lincolnshire. Access to the service is subject to basic eligibility criteria.
Where telecare response, aids, adaptations and additional response are required, charges may apply.
Funded by Lincolnshire County Council and run by a partnership of district councils, Wellbeing Lincs may make the world of difference to you, your loved ones and those you care about.
To make a referral to the Wellbeing Service, call 01522 782140.
As a preventative service, Wellbeing Lincs aims to:
Enhance wellbeing
Improve people’s access to support services
Reduce and delay escalation to statutory services
Provide direct support and signpost access to community resources.
24
Hours
Key information will be gathered through a short phone call within 24 hours of referral.
21
Days
A Case Officer will assess and start support within twenty one days, developing a support plan together to help the customer meet their needs.
12
Weeks
Support for up 12 weeks, direct support and signposting to achieve customers’ specific outcomes.
Our Services
Wellbeing Lincs supports adults across Lincolnshire to live fulfilled, confident and independent lives.
It achieves this through a range of services, that support them for up to 12 weeks. Wellbeing Lincs works with eligible adults to develop a personalised support plan in partnership with a Case Officer, to meet their specific needs.
Identified areas may include:
Small aids and minor adaptations
Response
Anyone living in Lincolnshire who uses telecare equipment can choose to have Wellbeing Lincs provide their response service. If the customer raises an alarm, a Wellbeing Lincs Responder can be with them within 60 minutes in cases where there are no family member or other trusted support able to help.
This service runs 24/7, 365 days a year, at a cost of £2.77 per week.
Click here to download our response leaflet (Please be aware this leaflet doesn’t reflect current response time and price change)
Resettlement
Please note: No referrals will be accepted for resettlement after 12th January 2025.
Small Aids and Minor Adaptations
Sometimes, small adjustments to the home is all that’s needed to support continued independent living, for example, grab rails in the bathroom, a ramp at the door or gadgets to help in the kitchen. With dedicated staff to deliver and install equipment, Wellbeing Lincs provides small aids and can make the necessary adaptations where required.
Customers can be assessed for suitable small aids, which are available to purchase through our service or independently.